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WARRANTY CLAIM FORM

Please fill out this form if you have any issues with your Dura Flue products.

Please note we will not discuss any claim until the form has been submitted in full.

Customer name

Street Address

Street Address Line 2

City

Region

Country

Postcode

Email address

Contact Number

Name of installer or company

Date of installation

Warranty confirmation number

Product code or description

Description of fault and date it started

Pictures of full installation (please provide as many pictures as possible of inside and outside the property)

Chimney sweep certificates (the chimney must be swept at least once a year)

Fuel receipts (all receipts for logs, smokeless fuel, or anything else burned)

Any other supporting documents